Returns & Exchanges

At Sneak, we prioritize the freshness and quality of our gourmet snacks. If your order arrives damaged or fails to meet our quality standards, we offer a 30-day return policy to ensure your complete satisfaction.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a photo of the product within 30 days of delivery.

• 2.
  Review and Approval

  Our quality control team will review your submission to verify the issue and approve the return or replacement.

• 3.
  Ship It Back

  If requested, use the prepaid shipping label provided via email to send the unopened portion of your order back to us.

• 4.
  Receive Refund or Credit

  Once received, we will process your refund to the original payment method or issue a store credit within 5-7 business days.